{"id":10572,"date":"2025-12-05T20:14:33","date_gmt":"2025-12-05T20:14:33","guid":{"rendered":"https:\/\/thenookbrewhouse.co.uk\/?page_id=10572"},"modified":"2025-12-05T20:14:34","modified_gmt":"2025-12-05T20:14:34","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/thenookbrewhouse.co.uk\/?page_id=10572","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\n

The Nook Brewhouse \u2013 Online Shop Terms & Conditions<\/strong><\/h1>\n\n\n\n

Last updated: Dec 2025<\/strong><\/p>\n\n\n\n

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1. About Us<\/h2>\n\n\n\n

The Nook Brewhouse
The Nook, 7B Victoria Square, Holmfirth, West Yorkshire, HD9 2DN
Email: office@thenookbrewhouse.co.uk
Website: thenookbrewhouse.co.uk<\/p>\n\n\n\n

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2. Age Restriction<\/h2>\n\n\n\n
    \n
  • You must be 18 or over to purchase alcohol from our website.<\/li>\n\n\n\n
  • By placing an order, you confirm that you are over 18.<\/li>\n\n\n\n
  • We operate Challenge 25 on delivery; valid ID may be required.<\/li>\n\n\n\n
  • Orders will not be refunded if delivery fails due to lack of ID.<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    3. Orders<\/h2>\n\n\n\n
      \n
    • All orders are subject to availability.<\/li>\n\n\n\n
    • You will receive an email confirmation when your order is placed.<\/li>\n\n\n\n
    • We reserve the right to refuse or cancel an order (e.g., stock error, suspected fraud, age-verification failure).<\/li>\n\n\n\n
    • Cancelled orders will be refunded in full.<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      4. Prices and Payment<\/h2>\n\n\n\n
        \n
      • All prices are shown in GBP and include VAT where applicable.<\/li>\n\n\n\n
      • Prices may change at any time.<\/li>\n\n\n\n
      • Payment must be completed at checkout using the available methods.<\/li>\n\n\n\n
      • An order is not confirmed until payment is successfully processed.<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        5. Delivery<\/h2>\n\n\n\n
          \n
        • We currently deliver to UK addresses only (unless otherwise stated).<\/li>\n\n\n\n
        • Delivery charges are displayed at checkout.<\/li>\n\n\n\n
        • Delivery times are estimates and cannot be guaranteed.<\/li>\n\n\n\n
        • Customers are responsible for providing accurate delivery information.<\/li>\n\n\n\n
        • Alcohol deliveries require an adult to accept the parcel.<\/li>\n<\/ul>\n\n\n\n

          Failed Delivery:<\/strong>
          If a parcel is returned to us due to an incorrect address, non-collection, or failed age verification, redelivery charges may apply.<\/p>\n\n\n\n

          \n\n\n\n

          6. Click & Collect (if applicable)<\/h2>\n\n\n\n
            \n
          • Orders must be collected within the stated timeframe.<\/li>\n\n\n\n
          • Valid ID is required for alcohol collection.<\/li>\n\n\n\n
          • Uncollected orders may be refunded minus an admin\/restocking fee.<\/li>\n<\/ul>\n\n\n\n
            \n\n\n\n

            7. Returns and Refunds<\/h2>\n\n\n\n

            Faulty or Damaged Items<\/h3>\n\n\n\n
              \n
            • Contact us within 48 hours of delivery with your order number and photos.<\/li>\n\n\n\n
            • We will offer a replacement, refund, or appropriate alternative.<\/li>\n<\/ul>\n\n\n\n

              Unwanted Items<\/h3>\n\n\n\n
                \n
              • Unopened, unused merchandise (non-alcohol) may be returned within 14 days at your expense.<\/li>\n\n\n\n
              • Alcohol products cannot be returned unless faulty.<\/li>\n<\/ul>\n\n\n\n

                Refunds<\/h3>\n\n\n\n
                  \n
                • Refunds are issued to the original payment method.<\/li>\n\n\n\n
                • Delivery charges may not be refunded unless the item is faulty.<\/li>\n<\/ul>\n\n\n\n
                  \n\n\n\n

                  8. Gift Vouchers<\/h2>\n\n\n\n
                    \n
                  • Gift vouchers are valid for 12 months from the date of purchase unless stated otherwise.<\/li>\n\n\n\n
                  • Vouchers are non-refundable and cannot be exchanged for cash.<\/li>\n\n\n\n
                  • Lost or stolen vouchers cannot be replaced.<\/li>\n\n\n\n
                  • A valid voucher code must displayed on the voucher and successfully redeemed at the point of purchase or checkout.<\/li>\n<\/ul>\n\n\n\n
                    \n\n\n\n

                    9. Allergens and Product Information<\/h2>\n\n\n\n
                      \n
                    • Product descriptions, ABV, and allergen information are listed on each product page where applicable.<\/li>\n\n\n\n
                    • If you have concerns about allergens or ingredients, please contact us before purchasing.<\/li>\n<\/ul>\n\n\n\n
                      \n\n\n\n

                      10. Website Content and Copyright<\/h2>\n\n\n\n

                      All text, logos, images, and branding on this website are the property of The Nook Brewhouse and may not be copied or reproduced without permission.<\/p>\n\n\n\n

                      \n\n\n\n

                      11. Liability<\/h2>\n\n\n\n
                        \n
                      • We are not responsible for indirect or consequential losses arising from the use of our website or products.<\/li>\n\n\n\n
                      • Our total liability is limited to the value of your order.<\/li>\n<\/ul>\n\n\n\n
                        \n\n\n\n

                        12. Privacy and Data Protection<\/h2>\n\n\n\n

                        We process personal information in accordance with our Privacy Policy.
                        We do not store full payment details and only share necessary information with third parties for order fulfilment (e.g., couriers).<\/p>\n\n\n\n

                        \n\n\n\n

                        13. Changes to These Terms<\/h2>\n\n\n\n

                        We may update these Terms & Conditions at any time. The most recent version will always be available on this page.<\/p>\n\n\n\n

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                        14. Contact Us<\/h2>\n\n\n\n

                        <\/p>\n\n\n\n

                        For questions relating to these Terms & Conditions, please contact:
                        Email: office@thenookbrewhouse.co.uk
                        Address: The Nook Brewhouse, 7B Victoria Square, Holmfirth, West Yorkshire, HD9 2DN<\/p>\n\n\n\n

                        \n\n\n\n

                        <\/p>\n","protected":false},"excerpt":{"rendered":"

                        The Nook Brewhouse \u2013 Online Shop Terms & Conditions Last updated: Dec 2025 1. About Us The Nook BrewhouseThe Nook, 7B Victoria Square, Holmfirth, West Yorkshire, HD9 2DNEmail: office@thenookbrewhouse.co.ukWebsite: thenookbrewhouse.co.uk 2. Age Restriction 3. Orders 4. Prices and Payment 5. Delivery Failed Delivery:If a parcel is returned to us due to an incorrect address, non-collection, […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":12,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10572","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/10572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10572"}],"version-history":[{"count":2,"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/10572\/revisions"}],"predecessor-version":[{"id":10574,"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/10572\/revisions\/10574"}],"up":[{"embeddable":true,"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/12"}],"wp:attachment":[{"href":"https:\/\/thenookbrewhouse.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}